Privacy Policy

Welcome to Marvin Ruchulu ("Marvin Ruchulu", "we", "us", or "our"). We operate marvinruchulu.com and provide online access to our food products, including pickles, snacks, sweets, and related products.

This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, when we may share it, and the choices available to you when you use our website, place an order, create an account, contact us, or otherwise interact with our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please discontinue use of the website.

We may collect information that you provide directly to us, information generated automatically when you use our website, and information received from service providers or other legitimate sources.

Personal information may include:

• • Full name
• • Mobile number
• • Email address
• • Billing address
• • Shipping or delivery address
• • Account information
• • Order and purchase history
• • Payment-related information
• • Customer support communications
• • Reviews, feedback, or other information you voluntarily submit

We may also automatically collect certain technical and usage information, such as:

• • IP address
• • Browser type and version
• • Device information
• • Operating system
• • Website pages visited
• • Approximate location information
• • Referring and exit pages
• • Date and time of website activity

We may use cookies and similar technologies to operate our website, remember your preferences, understand website usage, and improve your overall experience.

Cookies may be used to:

• • Keep you signed in
• • Remember shopping cart information
• • Remember preferences
• • Understand website traffic and usage
• • Improve website performance
• • Support security and fraud prevention

You may configure your browser to refuse or delete cookies. However, disabling certain cookies may affect the functionality of some parts of our website.

We may use the information we collect for legitimate business and service purposes, including:

• • Creating and managing your account
• • Processing and fulfilling orders
• • Processing payments through authorized providers
• • Arranging shipping and delivery
• • Providing customer support
• • Communicating with you about your orders
• • Sending important service-related notifications
• • Improving our products, website, and services
• • Personalizing your shopping experience
• • Detecting and preventing fraud or misuse
• • Maintaining website security
• • Complying with applicable laws and regulations
• • Conducting internal business analysis and reporting

We process personal information only for appropriate and legitimate purposes connected with operating our business, providing requested services, fulfilling contractual or transactional obligations, complying with applicable legal requirements, protecting our rights, and where required, based on your consent.

Where consent is required under applicable law, we will seek appropriate consent before carrying out the relevant processing activity.

When you place an order through our website, we may collect information necessary to process and fulfill your purchase.

This may include:

• • Customer name
• • Contact details
• • Billing information
• • Shipping information
• • Products purchased
• • Order value and transaction details

Payments may be processed by third-party payment providers. We generally do not store complete payment card details on our own systems unless specifically stated otherwise. Payment information is handled according to the applicable provider's policies and security practices.

To fulfill your orders, we may share necessary delivery information with logistics, courier, shipping, and delivery service providers.

The information shared may include your name, phone number, delivery address, order details, and other information reasonably required to complete the delivery.

We do not sell your personal information as a standalone commercial product. We may share information with trusted third parties when reasonably necessary to operate our business and provide our services.

These parties may include:

• • Payment processing providers
• • Shipping and logistics providers
• • Website hosting and infrastructure providers
• • Analytics and technology providers
• • Customer support providers
• • Marketing and communication service providers
• • Professional advisors and service providers
• • Government authorities where legally required

We expect service providers handling personal information on our behalf to use appropriate safeguards and process information only for authorized purposes.

Our website may use third-party services for payments, analytics, authentication, communication, hosting, shipping, security, and other operational purposes.

These third parties may process information according to their own privacy policies and terms. We encourage you to review the privacy practices of third-party services before using them.

Where permitted by applicable law, we may use your contact information to send promotional communications about products, offers, new launches, discounts, or other updates that may be relevant to you.

You may opt out of promotional communications by following the unsubscribe instructions provided in the communication or by contacting us directly.

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business and transaction records, resolve disputes, prevent fraud, enforce agreements, and comply with legal or regulatory obligations.

When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with our internal practices and applicable requirements.

We take reasonable technical, administrative, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure. You acknowledge that information transmitted over the internet carries inherent risks.

If you create an account with us, you are responsible for keeping your account credentials and access information reasonably secure.

Please notify us promptly if you believe your account has been accessed without authorization or if you become aware of any suspicious activity involving your account.

Our website is not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

Depending on applicable law, you may have certain rights relating to your personal information.

These rights may include:

• • Requesting access to personal information
• • Requesting correction of inaccurate information
• • Requesting deletion where legally permitted
• • Withdrawing consent where applicable
• • Requesting information about how data is processed
• • Opting out of certain marketing communications
• • Raising concerns about the handling of your information

These rights may be subject to legal limitations, verification requirements, and other applicable conditions.

If you wish to make a privacy-related request or exercise an applicable privacy right, you can contact us using the contact details provided at the end of this Privacy Policy.

We may need to verify your identity before processing certain requests in order to protect your information and prevent unauthorized requests.

Some of our service providers or technology partners may process information from locations outside your state or country. Where such transfers occur, we take reasonable steps to ensure that personal information is handled in accordance with applicable legal requirements and appropriate safeguards.

By using our services, you acknowledge that such transfers may occur where reasonably necessary for the operation of our website and business.

Our website may contain links to third-party websites, applications, social media platforms, or other services.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

We may collect, use, retain, or disclose information where reasonably necessary to detect, investigate, prevent, or address fraud, unauthorized activity, security incidents, misuse of our services, or violations of our terms.

We may also disclose information where required by law, court order, government authority, legal process, or where reasonably necessary to protect our rights, customers, employees, business, or the public.

If Marvin Ruchulu is involved in a merger, acquisition, restructuring, sale of assets, financing, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technologies, or legal requirements.

When we make changes, we may update the effective date or publish the revised policy on this page. Your continued use of the website after an updated Privacy Policy is published may constitute acceptance of the revised policy to the extent permitted by applicable law.

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.